Frequently asked questions.

  • Yes! I am always accepting new clients and I would love to have you in my chair.

  • Keri Gordon Hair and Makeup is a boutique salon without reception, so I don’t monitor phone calls or voicemail. For all inquiries and appointments, please reach out via email kerigordonhairmakeup@gmail.com

    —I’d love to hear from you!

  • All of our services include detailed descriptions on the booking page as well as the New Client Services page to help you choose the right option for your hair needs. If you're unsure which service is best for you, feel free to send an email to kerigordonhairmakeup@gmail.com and I’ll be happy to guide you!

  • I am located at #8 232, 2031 33 Ave SW inside Citizen Salon Studios

  • Yes! There is underground parking located through the alley off 33 Ave or 20 street.

    It is recommended to drive to P2 for the best availability on parking.

    Please remember your licence plate and I will take care of parking for you.

  • To ensure a comfortable and relaxing experience for everyone, I kindly ask that you come to your appointment alone. My private studio has limited space, so bringing extra guests may make the space feel crowded.

    I appreciate your understanding and can’t wait to welcome you for your appointment!

  • We kindly require a minimum of 24 hours’ notice to cancel or reschedule an appointment. Cancellations made with less than 24 hours’ notice, or missed appointments, will result in a $50 cancellation fee. This fee will be invoiced and must be paid before any future appointments can be booked.

  • To respect all scheduled appointments, arrivals more than 15 minutes late may be rescheduled if the delay would interrupt other guests’ services.

    Thank you for your understanding and for helping us maintain a calm, on-time studio experience.